Show the Messenger when a visitor scrolls or completes an action on your site

This will allow you to show or hide your Messenger, based on if people are visiting your site on a mobile device. Using a JavaScript function (like this one), you can identify if a visitor is using a mobile device, and provide a “true” value for hide_default_launcher if so. If you’d prefer to only show the Messenger on the desktop version of your site, you can hide it for those who visit on a mobile device. Hide the launcher for people viewing your site on mobile devices There are many other instances where you might want to conditionally hide or show the Messenger launcher and you can apply similar logic in these cases. Remember to input your workspace ID where specified. Note: If you followed the steps above, you could use a snippet like this to show the launcher to your VIP customers only. The value of hide_default_launcher should be true if you want to hide the launcher, or false if you want to show it. We recommend storing this as a boolean, like UserIsVip.Īdd the hide_default_launcher attribute to your intercomSettings object on your site, and populate it with true or false using the boolean you defined in step 2.

Think about which users you’d like to show the Messenger to (for example, your VIP customers) and add some code to identify them in your app. Show or hide the Messenger launcher for selected leads or users (technical)įirst, you’ll need to hide the Messenger for all of your customers explained here. Note: You’ll need a Clearbit Reveal API Account to integrate with Clearbit.

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