This link on an Adobe form has a post from and Adobe AE Senior Quality Engineer that points to an font-extension plug-in that is causing the problem.īug: After Effects 15.1.1 crashes when opening or saving a project on Windows 10 Enterprise – Adobe. I know many of the online forums point to hardware problems, but since all the other Adobe programs run fine and only AE crashes, I'm beginning to suspect some incompatibility between AE and Windows 10, or even some configuration problem with AE on my machine. I've checked all my AE Preference settings and (and check them against those on my Mac which runs perfectly) and everything is the same (or - as 'same' as they can be between a Mac and PC). I've run disc checks, memory tests, everything I can think of. All other software (Photoshop, Illustrator, Premier, Media Encoder, Animate) run fine. As you said, odd that only AE would be affected, but I removed the other peripherals and it didn't make any difference. I only have one monitor, an external CD and an a USB hub. Video Card - MSI - GeForce GTX 1080 8GB GAMING X 8G Video Card Storage - Seagate - BarraCuda Pro 10TB 3.5' 7200RPM Internal Hard Drive Storage - Samsung 970 Pro 1.0 TBM.2-2280 Solid State Drive

Memory - Kingston - HyperX Predator 32GB (2 x 16GB) DDR4-3000 Memory Motherboard - MSI - X299 SLI PLUS ATX LGA2066 Motherboard So…I thought I’d turn to the community for some help.ĬPU - Intel - Core i9-7900X 3.3GHz 10-Core Processor Needless to say, I’m frustrated that I’ve spent at least 20 hours trying to find the root of this problem and its still eluding me.

Confirmed (to the best of my ability) that all hardware is installed and running properly with the latest drivers.

Booted my computer in safe mode (actually got worse and ALL Adobe CC programs crashed on startup).

Installed After Effects 2017 (vs 2018) – same crashes.

Uninstalled and reinstalled After Effects.

I have spent the past week reading posts about how to fix the error, and have done everything in the following list, but the problem persists: I always get a blue screen of death (BSoD) with a DPC Watchdog Violation error. (So - it's not really fine at all!) Sometimes the program will open and work for a few seconds, sometimes it crashes right at startup. I’ve just built a new PC which seems to be running fine EXCEPT that the program I use most (After Effects) crashes constantly.

I’m in the process of migrating from Mac to PC for video editing.

Dpc watchdog violation